01Introduction
Welcome to MovingCRM. We value the privacy of both moving company owners and their customers. This policy explains how we handle data within our application to ensure your move—and your data—stays on the right track.
02Information We Collect
To provide a seamless moving experience, we collect the following:
- Customer Data: Name, email address, phone number, and physical addresses (origin and destination).
- Employee / Mover Data: Work hours and logs edited within the app.
- Authentication Data: Email and password used for secure login.
03How We Use Your Data
We use this information strictly to:
- Facilitate digital contracts and moving estimates.
- Communicate move details between companies and customers.
- Manage employee scheduling and payroll accuracy.
Note: We don't sell your data. We're in the business of moving furniture, not selling your digital secrets.
04Payment Processing & Financial Data
We prioritize your financial security.
- CardConnect: All credit card transactions are processed via CardConnect.
- Data Minimization: MovingCRM does not store or see your credit card numbers. CardConnect handles the heavy lifting of PCI compliance.
- Other Methods: We log records of payments made via cash, certified check, or invoices for bookkeeping purposes only.
05Data Storage & Security
Your data isn't just sitting in a van; it's locked down:
- Firebase: All data is stored using Google Firebase's encrypted cloud infrastructure.
- Authentication: Access is restricted via Firebase Authentication. Only authorized users with a valid email and password can enter the system.
06Third-Party Services
We share data only with essential service providers:
- Google Firebase — Data storage & authentication
- CardConnect — Payment processing
07Your Rights
Users can request to view, edit, or delete their personal information at any time. If you want your data "unpacked" and removed from our system, please contact us.
08Contact Us
For questions regarding this policy, please contact:
WellKnown Moving / MovingCRM Support
Email: info@movingcrm.ai
Phone: (857) 264-1340